We don’t take on every project. We know our capabilities and carefully select clients whose needs align with the solutions we provide, so you can rest easy knowing your business is in good hands.
The number of flows and flows themselves depend on the store type, number of products and other factors. The foundational setup consists of Exit-intent, Site abandonment, Browse abandonment, Checkout abandonment, Post-purchase (X1 and X2), Customer winback.
It depends on the email list size, engagement rate, number of products, niche, season, etc. But in general we always try to send at least a few per week.
Yes, the full-service email marketing management includes absolutely everything. You outsource this channel to us completely. We take care of all the hard stuff, including design and copy, flows and campaigns, segmentation and deliverability management, forms and pop-ups, etc.
We use different apps for communication. Usually we join clients' Slack or create a group chat in WhatsApp, Skype, Messenger or any other app. Anything that will allow us to communicate quickly and efficiently.
We usually take everything personally (just kidding). If you aren't happy with our work, please help us better understand your preferences and we'll gladly make revisions until you're 100% satisfied.